What is a softphone and how does it work?

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Nowadays, it is common for consumers to look for solutions that make their daily lives easier. Knowing this, large companies invest heavily in technologies that enable this facility. That's exactly how the softphone came about, an application that turns your landline into a mobile phone. Despite not being as well known by people who have no contact with VoIP telephony, this solution is already a few years old. This is because, in 1995, Vocal Tec , a  telephone company  , created the first solution that combined telephony and the internet. Thus, what was previously called “Internet Phone” became the solution we know today. In today's content, we at Baldussi Telecom want to talk a little more about this tool. Therefore, we invite you to stay here with us and learn about its features and benefits. In the end, we still want to call you to speak to one of our experts and learn more about our softphone.

Let's go there? What is a Softphone? man phone number data working using cloud telephony from baldussi telecom Initially, telephony required physical installations so that it could be used to its full potential. However, with the passage of time and the evolution of technology, cables, wires and hardware were increasingly avoided. Thus, the famous mobile telephony solutions emerged, which allowed the use of mobile calls. In addition to the tools we are already accustomed to, those that require the use of a chip, there are corporate solutions. This is exactly when the softphone comes into play. In short, it is an application that allows your cell phone to receive and make phone calls to your business landline number. This way, not only you, but your team, can work more mobile, not being tied to the office.



This way, working from home  becomes a more hassle-free possibility. Not to mention, of course, the agility provided by using the tool on your team members' mobile devices. What are the features? Generally, the softphone is, in itself, a solution with functionalities similar to those of a desk phone. However, here at Baldussi Telecom, we have developed an application that guarantees even more uses. Because of this, in addition to receiving and making calls with more mobility, you can: 1. Transfer calls Transfer calls without complications and with just a few clicks on the screen of your smartphone, tablet or notebook. This way, your team can better direct the services received by your company. In other words, telephone calls are correctly routed   internally within your.